Accredited by the
Joint Commission

Welcome to Windmoor


It is our goal at Windmoor Healthcare is to provide the highest quality care to you in a timely manner while treating you with the dignity and respect you deserve.  Our Assessment & Referral Department’s job is to treat all individuals according to their medical and/or psychiatric needs. At times, certain individuals may be seen first as result of their medical needs. Please be patient and a staff member will attend to you as quickly as possible.

Assessment Process

You will be assessed shortly after you arrive to ensure you are medically stable enough to be treated at Windmoor. We will take your vital signs and be asked to provide a urine sample. At that time you will be asked to remove all items from your pockets and give any medications to the nurse. Your belongings will be placed in a secure area and you will be scanned with a metal detector. This is all done in order to provide the safest environment for you and any other individuals in the assessment area.

Body/Skin Assessment

Prior to leaving the assessment area your belongings will be thoroughly checked and inventoried by a trained staff member. Additionally the nurse will conduct a non-invasive skin/body assessment to ensure there is no contraband on you, as well as to document the presence of any bruises, cut and/or other injuries. It is our goal to maintain everyone’s dignity and conduct this examination with the utmost privacy and respect.

Confidentiality

Behavioral Health Services are confidential. We will not share any information you provide to us without your written consent. Under Florida law, we are required to report if you tell us you are planning to harm someone or if a child, or vulnerable adult, is being abused.  Please let us know if you have a healthcare proxy, living will or guardian (someone who makes medical decisions for you). 

"Windmoor Healthcare offers 24-hour  a day (by appointment) assessments and admissions for patients in crisis." If you anticipate a patient will be coming to Windmoor, please call ahead to alert the assessment staff. For involuntary admissions, see Baker Act information. Windmoor staff will be happy to assist you in getting the patient to the appropriate place for help!!

Call Windmoor Healthcare at:
Main  -727.541.2646
Admissions - 727.548.5733
Toll-free - 888.834.2946

Windmoor Healthcare is unable to accept the following items on behalf of patients. These items are restricted or considered contraband. They cannot be delivered to patients

Prohibited Items

  • Aerosol cans
  • Blankets
  • Firearms/ammunition
  • Homemade food or beverages
  • Knives/ice picks/sharp instruments
  • Lighters or matches
  • Nail files/clippers
  • Open packages of cigarettes
  • Open containers of food or beverages
  • Pillows
  • Radios/CD players
  • Razor blades
  • Recording devices
  • Scissors
  • Screwdrivers
  • Shoelaces
  • Straight razors/safety razors
  • Tape recorders or cameras
  • Televisions
  • Tools of any kind

Clothing Information

  • Please bring only five changes of clothing. 
  • Anything that can be used as a ligature is considered contraband (such as shoelaces, belts, and scarves)
  • Appropriate clothing is mandatory.
  • Clothing with reference to drugs, alcohol, or gambling is prohibited.
  • Patients cannot wear suggestive, revealing, or sexually inappropriate attire.
  • Please do not bring or wear flip flops or shoes with no back.

Help is Just a Phone Call Away

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral Specialist is available 24 hours/7 days a week at 727.541.2646. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.